YIDA
LU.

Built a culturally tailored, multilingual AI sleep companion — with crisis detection and safety guardrails that met two clinical partners’ pilot requirements.

to fall asleep, from 30

18 min

unsafe crisis replies, from 18%

<2%

culturally fit replies, from 62%

91%

• Refined prompts with native speakers in Lebanon, cutting drop-off after the first reply from 38% to 11%.
• Co-designed mood cards that lifted check-ins from 45% to 82%; users who checked in came back the next night 2× as often.
• Surfaced a one-tap local crisis hotline in first crisis responses across 2,000+ pilot chats.

Took an AI tool for preschool teachers from discovery to launch.

weekly notes per child, from 18

<4 min

weekly active families, from 18%

46%

pilot classrooms kept the tool

3/3

• Turned teacher voice memos into AI notes, raising update completion from 40% to 90%.
• Introduced nightly child clips for parents; parent replies grew from 10% to 40%.
• Defined the one-year roadmap — pilot results brought in 5 more preschools.

Helped generate $2M+ in commissionable bookings with no paid ads, managing 1,000+ reservations.

bookings, no paid ads

$2M+

agency bookings, 85%+ by referral

6,500+

rebooking rate

85%+

• Co-authored hotel reviews and deal posts across social channels, doubling inbound inquiries — 1 in 5 converting to bookings.
• Handled disruptions and optimized loyalty points as the agency grew to 6,500+ bookings, 85%+ of new clients by referral.
• Personalized stays through 350+ hotel relationships; repeat clients generate 60%+ of bookings.

Won 150+ travelers in 6 months with no paid ads — then built AI planning workflows to serve more of them.

travelers in 6 months

150+

more clients, no added hours

30%

client satisfaction, from 4.4

4.8

• Saved 20+ travelers about $60K by redeeming points for business and first class, turning them into repeat hotel clients.
• Built a knowledge base and SOPs so an intern could cover China time zones — overnight replies from 8+ hours to under 1.
• Created AI prompts for research, itineraries, proposals and client emails, saving 30+ minutes per client; sold $100K+ in airfare.

Reframed a pricing project into a patient-access strategy after research showed stigma, not price, drove patients away.

recommendations approved

3/3

lost patients projected back

15%

projected 7-day fills, from 58%

74%

• Mapped the patient journey and interviewed 4 experts to locate the hospital-pharmacy stigma barrier.
• Proposed medication delivery via Meituan, plus psychiatrist-led education, peer panels and family sessions.